Venice, Rose & Patchouli Plantable Candles
Description
Iconic Destination Series
The heart of this scent is patchouli, a dark, slightly sweet, intoxicating aroma that resembles the vibrant expressions of Venice’s local artisans, where you find purses fashioned from silk-screened velvet, and glass jewels brighter than semiprecious stones. With fuschia-pink sunsets that have sent centuries of artists mad, you catch whiffs of rose floral notes to get a lovely warm, woody smell. Luscious and romantic.
Inspiration
As the city is built on marshland at the edge of a lagoon, its existence has always required maintaining a careful balance between the city and the natural world. But in recent years, rising sea levels due to climate change has threatened to throw off the balance.
Scents
- Top notes: Rose. Geranium
- Middle notes: Patchouli
- Base notes: Oakmoss, Honey
Specifications:
- 100% pure soy wax. Do not contain any dyes, parabens, paraffin or phthalates.
- 120g candle with approx. 20 hour burn time
- Candle lid made of biodegradable, plantable seed embedded paper.
- Candle pot dimensions - 8.5cm (L) x 6cm (H)
- Box packaging dimensions - 14cm (L) x 12.5cm (W) x 6.5cm (H)
Shipping Information
Do you ship Internationally?
For shipping outside of Singapore, WhatsApp us at +65 9379 4725 or email us at orders@dors.com.sg to enquire about overseas shipping options and charges.
Are there any charges for delivery within Singapore and what are the options available?
- Standard Delivery
- Free for orders equal / above S$89
- S$5 for orders under $89
- 3-5 Business Days
- Express Delivery
- S$8 flat fee
- 1-2 Business Day
- Same-Day/Hotel Delivery
- $30 flat fee
- Orders placed before 12pm Monday - Friday, items can be delivered the same day before 6pm.
- Restricted Zones
- We don’t deliver to P.O. Boxes, army camps and the islands around Singapore.
What happens if I miss my delivery?
3 delivery attempts will be made for your order. If we are unsuccessful in these attempts, your order will be made available for self-collection at our physical store. You will be contacted via email / mobile once your order package is in our store and ready for collection. In-store pick-up will be available only for 14 days. Arrangements for a 4th delivery attempt will be chargeable at S$5.
Can I change my delivery information after I have placed my order?
Once an order is placed, it cannot be canceled or modified as it is processed immediately. Should you require an address change, it is chargeable at S$5 (If your order has been picked up for delivery but not completed)
Kindly review your order carefully before confirming your purchase. If you have any questions, do contact our customer support team via WhatsApp at 9379 4725 or email at orders@dors.com.sg
Exchanges & Returns
The item I purchased is not suitable, Can I do an exchange or return to get a refund?
Items can only be exchanged within 7 days of the date of delivery/collection.
To initiate an exchange, please drop by our store at 250 Orchard Road, #01-01 with your item(s) and order number. Our in-store customer service team will assist you with the process.
Are there items which are not eligible for an exchange?
These items are not eligible for exchange:
- Innerwear (such as underwear) and items such as jewelry, swimwear, perishables (food), beauty products and fine jewelry;
- Product(s) sold at marked down prices;
- All full priced product(s) sold with promotional codes;
- Items without original tags, washed or worn.
Exceptions will be made if the ordered item was delivered incorrectly or damaged.
I discovered an item(s) from my order was delivered damaged / was incorrect, what can I do?
If your ordered item(s) were delivered damaged / incorrect, please reach out to our customer service team via WhatsApp on 9379 4725 or email at orders@dors.com.sg within 7 days from the delivery date, providing the following details:
- Order Number
- Product code of the item received
Our customer service team will assist you with the process.
Note: Should the items be unavailable for exchange, a return will be processed as Store Credit equivalent to the purchase prices within 3 working days after it has been received. We do not provide cash refunds for return orders. Store Credits can be used as a payment method for online or in-store purchases.
